Privacy Policy

Welcome to Samaston.shop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or make a purchase from Samaston.shop.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Account Login Credentials

Non-Personal Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Viewed
Referral Sources
Cookies and Tracking Technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Manage your account
Provide customer support
Send order confirmations and shipping updates
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Send promotional communications (with your consent)
Comply with legal and regulatory obligations

3. Payment Security

All payments on Samaston.shop are processed through secure third-party payment gateways.

We do not store complete debit card, credit card, UPI, net banking, or other payment credentials on our servers.

Payment providers process payment information according to their own privacy and security policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic and performance
Enhance the shopping experience
Deliver personalized offers and content

You may disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Shipping and logistics partners
Payment processing providers
Marketing and analytics service providers
Government or regulatory authorities when legally required

All third-party service providers are expected to maintain appropriate security and confidentiality standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

While we strive to protect your information, no online platform can guarantee absolute security.

7. Your Rights

You may have the right to:

Access your personal information
Update or correct inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Request a copy of your stored information

To exercise any of these rights, please contact us.

8. Third-Party Websites

Our website may contain links to third-party websites.

Samaston.shop is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any websites they visit.